3 Things Your Security System Company May Not Be Telling You
Don’t Get Duped by an Uncertified Security Installer
Here’s some good news: Property crime rates in the U.S. continue to decrease from year to year due to many factors such as increased security measures and smarter technology. So when you’re in search for a security system company in the Jacksonville, FL area to install or upgrade your smart home security, you should be able to trust that they are properly licensed and certified to provide state-of-the-art safety for your family.
But how do you know the security company you’re researching has the necessary training and certification required to consult, design, install, and service your home security needs? If you don’t ask the right questions, they just might not tell you.
Read on to understand three important requirements a Florida security company should have before you hire them.
- Do they have a low voltage license?
Also known as a limited energy license, a low voltage license is required for any contractor you hire to design, install, repair, or alter automated gate controls, CCTV camera surveillance, data networks, and other services related to telecommunication wiring and IT that are below 98 volts. This license is required by law in Florida for a large array of electrical contractors, and security network installers fall under that umbrella.
- Are they FASA/BASA certified?
Other lesser-known but required certifications for anyone contracting or installing alarm systems are the Fire Alarm System Agent (FASA) and Burglar Alarm System Agent (BASA) certifications. Contractors who have obtained these certifications are at least 18 years old, completed a minimum of 14 hours of training by an approved provider, have not been convicted of a business-related crime in the last three years, and have passed an extensive background check given by the Florida Department of Law Enforcement.
- Do they require every employee to be trained?
Maybe you’re reading this and recall that your previous home security installer was properly licensed and certified in low voltage and FASA/BASA. But what about the employee who sold you your services? Or the designer who mapped out your electrical wiring or wireless equipment placement? The state requires that those employees be properly licensed and certified as well.
For a lot of security system companies, it’s easier (and cheaper) to hire come-and-go employees to assist in growing their business without requiring that they receive the necessary certification to ensure proper cradle-to-grave service.
But at Atlantic Security, we believe that investing in our employees’ skills, knowledge, and education as well as acquiring the proper licenses and certifications to do our job is a sure-fire way to give our customers the best security system and monitoring services in Jacksonville, FL.
Want to learn more about what to look for in a properly certified security system company near you? Let us tell you the facts. Simply start a chat with us at the bottom-right of the screen or call us at 904-743-8444.